Welcome to Bailiwick
Bailiwick, a Paris-based boutique communications consultancy, was founded in 2002 and focuses on supporting clients building, nourishing and protecting their reputations. Since 2002, we have worked with an impressive portfolio of clients in diverse business sectors, ranging from healthcare, logistics, retail and luxury, FDI, technology, industry and services.
Our services at a glance
Media-training
Our media-trainings range from initial introductory sessions for beginners to specialised crisis-oriented sessions for seasoned spokespersons and C-suite.
We ensure clients understand media needs, how to prepare, the do's and don'ts during an interview and learning the best techniques to ensure their points come across LOUD and CLEAR.
We simulate real-life situations - door-stepping, cameras, on-site interviews.
Sessions are conducted in English or in French.
Speaker-training
Public speaking was not on everyone's school curriculum.
Coaching managers to deliver and connect with their audience is one of our core competencies.
Whether building or protecting a brand or corporation's reputation, clearly and succinctly communicating key information is vital in this cluttered world.
We help clients formulate and deliver their messages be it for world forums, conferences, webinars or internal presentations. With umph.
Crisis Preparation
Crisis preparation means protecting & managing reputations, carefully built over time. It requires expert skills in these 24/7 digital times. Environmental, social and governance expectations are spiralling as public scrutiny intensifies. Managers need to be ready to engage quickly with their stakeholders to allay fears.
Damage limitation is one of our cornerstones. Since 2002, we have worked with clients to strengthen their ability to handle sensitive issues. We advise on crisis prevention strategy and its implementation, training people and work alongside clients to help them manage issues.
Our track-record
- IPO Preparation
- Wild-cat strikes, staged events at high-profile sporting fixtures
- Restructuring and store & site closures
- Mergers and Acquisitions
- Legal proceedings
- Industrial and environmental incidents and accidents
- Regulatory and Health Authority issues
- Product (re) launches in sensitive conditions
Client business sectors
- Dating, gaming, public utilities, retail sectors
- Retail and logistics
- Healthcare and medical devices, retail
- Industry and logistics
- Retail and healthcare
- Manufacturing, airline and logistics
- Retail and healthcare
Are you crisis prepared?
We have devised proprietary time and cost-saving ways to check your crisis preparedness.
Stress Test Questionnaire
Bailiwick walks clients through a one hour Stress Test Questionnaire to evaluate your level of crisis preparedness. This will alert you to existing levels of planning and identify gaps.
Take the sample questionnaire here.
Stress Test Spokesperson
Evaluate your spokesperson(s) to check how prepared they are to “face up” a traditional & digital media grilling. We test your people using likely/priority crisis scenarios to evaluate messaging, response speed, consistency and ability to work under intense pressure .
Stress Test Simulation
We put your core crisis team members through a scenario to evaluate their capabilities: roles and first reactions, ability to work together, to strategise, to make decisions in a timely manner. We will test response speed, message consistency and delivery to mitigate a situation.
Building crisis capabilities
Have you recently experienced reputation-threatening issues? Did you evaluate your reactions? Was it hit and miss in certain areas? Our stress tests are designed to help you determine areas for building capabilities to prepare your organisation for unforseen situations.
Building or reinforcing a crisis-mindset within your company will enhance information exchange. Encouraging staff to rubix-cube product or corporate issues (e.g. corporate governance reality vs values, product safety, work-place diversity & equality, facility safety & procedures, technology vulnerabilities or criminal activities) PRIOR to an incident provides the company with a safety net. It also activates an efficient internal “monitoring” system. Forewarned is indeed forearmed.
Clients
Since the company was formed in 2002, we have had the honour of working alongside many excellent professionals including some well-known, reputable businesses across a variety of sectors, in France and across the world:
We also work with several consultancies on an "ad hoc" basis for coaching, media & speaker training in English or French. These clients are leading lights in Construction, Contract Catering, Fastfood, Meat & food processors, retail and industry, French Charity NGO, etc.
Founder & Partners
Lorna Lennon
Lorna founded Bailiwick in 2002, having spent the previous 16 odd years working for PR "household" names - Burson-Marsteller (NY and Paris), Lintas, WeberShandwick and as communications manager for Eurostar, Eurotunnel and Ducros (DHL).
Partners
Bailiwick works with senior consultants from other specialised consultancies to build dedicated teams with specific skill sets required to service clients.
We have established partnerships with specialised consultancies in Belgium, France, Hong Kong, Morocco, the UK, the US, China and Singapore